Help Center
Simple troubleshooting steps and direct support contacts so you can get back to watching in minutes.
Quick Checks
- Login: confirm email/username and password.
- Connection: ensure your device is online and not rate-limited.
- Browser: use latest Chrome, Edge, Firefox, or Safari.
- Cache: clear site data, reload page, and retry.
- Party status: ensure your Patreon subscription is active.
If It Still Doesn’t Work
- Try private/incognito mode.
- Disable extensions and VPN temporarily.
- Try a different device or network.
- Force logout and log back in.